Contact CreatorAxis

CreatorAxis is a small, independent, ad-supported site — there is no support desk standing by, but a real person reads everything that comes in to support@markaxis.com.

A few things this address is genuinely useful for: a calculator that gave you a result you think is wrong (say which tool — the engagement rate calculator, influencer rate calculator, CPM calculator, follower growth calculator, campaign ROI calculator, or creator earnings estimator— and the values you entered); a tool you wish existed on the site; an error or unclear step in the blog, learn section, or the museum; or a bug in how a page looks or behaves on your device.

There’s no fixed response time to promise, and no ticket number or live chat — email is read and handled as it comes in. If your question is really “what should I charge this specific brand” or “is this specific deal fair,” an agent, a lawyer, or a peer in your niche will serve you far better than this site can: CreatorAxis provides general-purpose calculators and reference, not personalised deal advice, and it isn’t affiliated with any platform, agency, or brand.

Before writing in about a tool result, it’s worth double-checking the numbers you entered — a mixed-up field, the wrong platform selected, or a mistyped follower count is the most common source of a surprising answer. If it still looks off after that, that’s exactly the kind of message worth sending.